FactSet

Comprehensive Financial Research Platform: Several users have found Factset to be a comprehensive financial research platform that offers extensive data on public companies and other publicly available information. They appreciate the tool's ability to provide organizational information about the financials tied to publicly traded companies, including revenue, employee count, primary contacts, funding rounds, stock trends, and corporate hierarchy.

Intuitive User Interface: Many reviewers have praised Factset for its intuitive user interface. They find it easy to navigate and quickly access the entire dashboard to view financial records for comparative analysis. This user-friendly interface enhances their overall experience with the platform.

Prompt Customer Service: Users are impressed with Factset's prompt customer service. They appreciate the timely assistance provided by the support team whenever they encounter any issues or have questions regarding the platform. The responsive customer service contributes positively to their satisfaction with Factset as a financial research tool.

Long Load Time: Some users have complained about the tool taking a significant amount of time to load, causing inconvenience for them.

Discrepancies in Numbers: Several reviewers have noticed discrepancies between the numbers provided by the tool and the actual balance sheets of companies, leading to doubts about its accuracy. However, users appreciate that the FactSet team promptly addresses these issues when raised.

Limited Portfolio Management Features: Users find that the portfolio management features offered by FactSet are not as robust as those provided by Bloomberg, especially in terms of backtesting and risk analysis. Additionally, some users feel that there is a lack of proactive offerings for free trials.